Transforming Patient Engagement with AI Voice Technology

CallUpgrade revolutionizes how healthcare providers interact with patients. Our AI voice solution streamlines appointment scheduling, prescription refills, and follow-up reminders—freeing up valuable staff time and improving patient satisfaction.

Key Use Cases

Automated Appointment Booking:

Reduce no-shows with timely reminders and easy rescheduling via voice.

Patient Follow-Up Calls:

Ensure continuity of care with post-discharge instructions and health checks.

Prescription Refill Requests:

Seamlessly manage medicine refills and notify patients when ready.

Health Campaigns:

Drive awareness with automated voice calls for vaccination drives, health checkups, etc.

Benefits

24/7 availability for patient queries

Always-on support for patient questions, appointment reminders, and FAQs.

Handles high call volumes without delays, improving patient satisfaction.

Offers multilingual voice support to cater to diverse patient demographics.

Reduces dependence on front-desk staff for routine inquiries.

HIPAA-Compliant and Secure

Built with end-to-end encryption to safeguard patient data.

Fully adheres to HIPAA regulations, ensuring secure healthcare communications.

Regular security audits and compliance updates to protect sensitive health information.

Data access is role-based and strictly monitored.

Reduces Human Error in Communication

Standardized voice scripts ensure consistent, accurate messaging every time.

Minimizes risks of missed appointments or incorrect instructions.

Real-time transcription and logging for quality monitoring and compliance.

Provides call summaries and insights to enhance communication strategies.

Enhances Operational Efficiency

Automates appointment confirmations, follow-ups, and prescription refill calls.

Frees up staff to focus on critical patient care instead of administrative tasks.

Seamlessly integrates with EHR/EMR systems for real-time updates.

Scales effortlessly during peak hours or seasonal surges.

Enhances Operational Efficiency

Automates appointment confirmations, follow-ups, and prescription refill calls.

Frees up staff to focus on critical patient care instead of administrative tasks.

Seamlessly integrates with EHR/EMR systems for real-time updates.

Scales effortlessly during peak hours or seasonal surges.

Reduces Human Error in Communication

Standardized voice scripts ensure consistent, accurate messaging every time.

Minimizes risks of missed appointments or incorrect instructions.

Real-time transcription and logging for quality monitoring and compliance.

Provides call summaries and insights to enhance communication strategies.

FAQs

Questions? We got answers

Check out the answers to most frequently asked questions.

Can the AI voice system handle patient calls outside business hours?

What kind of queries can the AI handle?

Is CallUpgrade safe for handling sensitive patient information?

How is data privacy maintained in voice interactions?

How does CallUpgrade improve efficiency for healthcare staff?

Can it integrate with our hospital management system or EHR?

How does the system ensure accurate communication with patients?

What if a patient gives incorrect input during a call?

Can the AI voice system handle patient calls outside business hours?

What kind of queries can the AI handle?

Is CallUpgrade safe for handling sensitive patient information?

How is data privacy maintained in voice interactions?

How does CallUpgrade improve efficiency for healthcare staff?

Can it integrate with our hospital management system or EHR?

How does the system ensure accurate communication with patients?

What if a patient gives incorrect input during a call?