Effective Date: 23-04-2025

Welcome to CallUpgrade. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By using CallUpgrade’s services, you confirm that:

• You are at least 18 years old or have the legal authority to enter into a binding agreement.

• You have read, understood, and agree to be legally bound by these Terms and our Privacy Policy.

2. Services Offered

CallUpgrade provides AI-powered voice call solutions for businesses across various industries such as healthcare, real estate, financial services, logistics, e-commerce, and insurance. We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice.

3. User Responsibilities

You agree to:

• Provide accurate, current, and complete information.

• Use the services only for lawful and authorized purposes.

• Not misuse, reverse-engineer, or tamper with our software or services.

• Ensure any data you provide (like customer contact lists) complies with local data privacy laws.

4. Account & Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately if you suspect unauthorized access or any security breach.

5. Data & Privacy

We collect and process data as described in our [Privacy Policy]. By using our services, you consent to our use of data in compliance with applicable data protection laws.

6. Intellectual Property

All content, trademarks, service marks, logos, and software on the CallUpgrade platform are owned by or licensed to us. You may not copy, modify, distribute, or exploit any content without our prior written consent.

7. Payment & Subscription

For paid plans, you agree to pay all fees associated with your subscription. Late or failed payments may result in suspension or termination of services.

8. Limitation of Liability

CallUpgrade is not liable for:

• Any indirect, incidental, or consequential damages.

• Any loss due to delays, errors, or interruptions in the service.

• Actions taken based on automated AI calls unless explicitly agreed in the SLA.

9. Termination

We reserve the right to suspend or terminate your account if you violate these Terms. You may also terminate your subscription at any time, subject to cancellation terms mentioned in your plan.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

11. Changes to Terms

We may revise these Terms at any time. Continued use of our services after such changes implies your acceptance of the updated Terms.

12. Contact Us

For any queries about these Terms, please contact us at:
📧 Email: info@42andmore.com
📞 Phone: +91-9841308818