Effective Date: 23-04-2025

At CallUpgrade, we value your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you fill out a form, register, or contact us, we may collect:

• Name

• Email address

• Phone number

• Company name

• Job title

• Any other information you voluntarily provide

b. Business & Customer Data

For clients using our AI voice services, we may collect:

• Customer names and contact numbers (shared by the client)

• Call logs and response data

• Campaign metadata and performance details

c. Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Pages visited

• Device information

• Cookies and usage data

2. How We Use Your Information

We use the collected data for the following purposes:

• To deliver and maintain our AI voice call services

• To personalize your user experience

• To send updates, alerts, or service communications

• To improve our website, campaigns, and customer service

• To comply with legal obligations or enforce our policies

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your data:

• With trusted third-party vendors and service providers who assist us (e.g., hosting providers, CRM tools, SMS/email gateways)

• When legally required, such as to comply with law enforcement or court orders

• To protect the rights, property, or safety of CallUpgrade, our users, or others

4. Data Security

We implement appropriate technical and organizational measures to secure your data:

• Secure servers and encryption

• Access controls and user authentication

• Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your personal data

• Opt out of receiving marketing communications at any time

To exercise your rights, please contact us at info@42andmore.com

6. Cookies and Tracking

We use cookies and similar technologies to improve website performance, analyze traffic, and personalize content. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the “Effective Date” above. Continued use of our services indicates acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: info@42andmore.com
📞 Phone: +91-9841308818